Writing
Thoughts on building software that lasts, AI that actually helps, and lessons from 30 years of production code.
2024
What 'Zero Contract Losses in 12 Years' Actually Required
The systems, decisions, and discipline behind maintaining perfect client retention for over a decade.
What $12M in Annual Revenue Actually Means
The reality of running a $12M/year business - where the money goes, what it costs, and what's left over.
20 Years, 99.9% Uptime: What That Actually Took
The architecture decisions, operational discipline, and unglamorous work behind two decades of near-perfect uptime.
2023
The Hidden Value of a 20-Year System (That an Audit Can't Really See)
The accumulated knowledge, battle-tested decisions, and invisible value embedded in long-running software systems.
The Systems That Outlive Their Creators
What happens to software systems when their original builders move on - and what makes some survive for decades.